91 | Evolve Yourself & Build Multiple 7 Figure Businesses W/ Hamid Mahmood

  • [00:01:05] Chaz Wolfe: What's up everybody? I'm Chaz Wolf gathering the King's podcast today. I've got my good buddy. I'm gonna try to make sure that I say this correct buddy. Amed ma mood, my brother. Welcome to the stage. 


    [00:01:18] Hamid Mahmood: How are you? I'm doing great. Thank you. And excited to see you 


    [00:01:21] Chaz Wolfe: as well. Yeah I'm, I had to clear my throat and everything for that one, but hopefully I did it justice.


    I'm glad that you're here. We're gonna get, we're gonna get technical a little bit here on today's show. You're a working genius for lack of better terms to all my listeners here. But tell us what kind of business that you have. Amed, 


    [00:01:37] Hamid Mahmood: Actually, I'm a serial entrepreneur. So my background is more into the digital industry and I basically run three.


    Agencies. I've got a couple of digital platforms. So one of the agency which I run is called Software Pro. The second agency, which I run is called Econ Development nyc. The third agency, which I run is called HTML Pro. And there is a reason I didn't have one agency and have three agencies, which I can explain later in the podcast conversation.


    And then I have a digital platform, which is rep, close, similar to if you heard about SAM or hf. And that's called@me.com, e tt v i.com. It's a digital marketing tool with almost like 60 plus tools inside that can be used free, of course, by any digital marketer in the world.


    Wow. The fifth venture, which I have, and which is. Done for the community all over the globe is called E eCommerce Pro, and the website is called the econ pro.com. And over there, the way we run the agencies the way we make other successful online, we put everything in the blueprint and then it's actually in the subscription form.


    So anybody can go there, they can pay like $12 and they. Start to learn. Let's say if you wanna be a Facebook expert or Google Ads expert or developer, you're gonna actually go there and become an expert. So that's the fifth platform we have, and we. Actually go in many places in the world and many cities, especially those areas where there is less education and skills and try to promote this venture.


    [00:03:12] Chaz Wolfe: Yeah, I love it. Obviously you, you're an international entrepreneur and you've got a lot of interest and several platforms and so I'm excited to gotta dive into this. Before we get into your story I would love to. Serial entrepreneur from one to another we're kind crazy.


    Let's just be honest. We were, Our attention isn't captured by just one business. We have to do multiple things, but I wanna know what makes you tick? Is it achieving more? Is it an amount of money? Are you trying to provide for your family? Like what's the bigger picture for you?


    [00:03:40] Hamid Mahmood: Definitely not providing the family . So I think. Some people say the leaders are, they're born as leaders and I actually I actually get it. I'm mba. My specification was done in leadership as well, and management. So I studied the whole certification and, the leadership, I feel that's, some people have fire.


    Yeah. And that fire doesn't let you sit down. , . Trust me, if you sit down, you're gonna get perished. Yeah. It consumes you so essentially, the fire. And if you use that fire to any wrongful ways, it's not good for the society. Yeah. So you used that fire in, in a productive way. You actually get the benefits in return, but you have to make sure that you have to be yes, super multitasking, number one.


    Number two, you have to be organized. Yet at the same time, make sure that your stakeholders are not compromised with a lot of ventures. And the similar way, because you read a lot of books that. Focus on one venture. And actually I somewhat agree on that too, but may not fit with every person in the world.


    Just like maybe you're the street entrepreneur and I'm the city entrepreneur as well, because we wanna do a lot. So if I have five different ventures, I have the capacity to handle five and I have the capacity to handle five in, in a way that you actually read in the. Yeah. 


    [00:05:06] Chaz Wolfe: Yeah, a hundred percent. I love that, uh, discernment actually, that you really have.


    I've come to know that myself over the years, that there is value and focus, right? There's value in being able to dial in and do things in an organized fashion and work methodically through things. And to your point, there's a, it's a capacity issue that we're discussing here. Some people have the capacity for.


    2, 3, 10, whatever it is. Obviously it would be a challenge for us to say Elon Musk can only do one thing, right? Like he's the point case example of how, No, that's not the case at all. However, I love what you said Inside of each venture, you still have to be able to operate it. Like the book says, in a dialed, in focused methodical, progressive way and.


    Absolutely. I love what you said about fire. How did you come to know this or when was your first like realization of Oh geez, I have a fire inside of me that's maybe a little bit different? 


    [00:05:58] Hamid Mahmood: I'm actually in the mid thirties and I got to know about that I think maximum couple of years ago, not before that.


    Wow. Before that it was just working and working. Maybe I thought that I'm a hardworking guy. Sure. But now I feel that there is a fire inside and the reason being is that I don't wanna. I just wanna keep working. I just wanna keep moving. Even if there is no work, I still wanna work. Yeah. And then I saw a lot of people taking flights and sleeping.


    I cannot sleep in the flights. , if I'm in the flight I literally completed the whole book while taking a 12 hours flight. Just because I cannot be idle. So that actually means that when you're sitting idle, you feel that, no, I think you're wasting your time.


    Just do something productive and also see the opportunity. There is a huge opportunity for being productive. What if you're done with yourself, then there is a community to serve for that. That's right. And if you have the power and energy to do more than yourself, I think that's a fire. 


    [00:06:57] Chaz Wolfe: I love it.


    I love it. It's really the king mindset. That we talk about in inside of gathering the kings, inside the Mastermind here on the podcast several times, it's this transition from maybe selfish ambition to what else? Once I've gotten mine, once I've made my millions or whatever, maybe you don't make millions.


    The reality of it is once you have enough, what else? You just stop. No, there's a community. There's your family. There's. Your team's family, your church, your community. All these other things. All right. Let's talk about the story. I wanna know your story. I wanna know how did you first become an entrepreneur?


    What was the very beginnings of you in becoming a business owner? 


    [00:07:33] Hamid Mahmood: I will actually go a little back than becoming an entrepreneur. When I was five years old there was a separation that happened between my mother and father. Wow. And since I never, I actually never had a chance to live with a dad in my conscience.


    So it was a hard time never being, hard follow ups. So free guy who can do everything, can go in the right direction, can go in the wrong direction. But I felt that I actually took, some really good. But I used to face a lot of people. I used to face any kind of people in the society.


    Good people, bad people face them, yeah. And then able to, come over it. Sometime I got screwed up sometimes I'll just go across and, get successful. So a bit, a bit of the life, which was not. So that's one of the thing that could actually fire you up as well.


    Cause you haven't been raised up in, in a normal circumstances. That's right. That's right. And then sometimes not having the even, a lot of money for, completing your education as well. And then, Because of that, at 17 years of age or 18 years of age, you have to, start doing the job to earn money and then you have to pay for the university fee as well at the same time.


    So when I was in the university, I was doing a full nine hours job, and then at the nine hours job, whenever I used to have time, I used to read my, my notes and assignments because I, I have to, you. Give assignment the next day. Yeah, exactly. Yeah. And then at the same time I used to do a couple of hours of community work as well, going outside telling people, Hey, do the right thing.


    You not do the bad thing. So I had that, insect in inside me as well. . 


    [00:09:05] Chaz Wolfe: Yeah. Yeah. You've always had it, it's just a matter of, you dividing up your time back then just looked a little different, 


    [00:09:10] Hamid Mahmood: exactly. So from 18 years of age till 26 years of age, 80 years, I did employment.


    Multi MUN organizations. That includes some 500 companies as well. Started with the call center jobs, taking calls, doing sales, customer service. From that, , I had a background of, marketing MBA marketing in leadership doing call center customer service. I actually ended up with good communication skills over there.


    I fell at that time and then, A good day. Someone called me up and he said, Hey, Hammed, there is a IT company. You wanna do a job? I said, What is it company back in 2009 I'm talking about, then okay, just go over there and get the interview. I went there that, that company was actually an HTML based organization.


    Okay. So they hired me up for their sales. I actually did the sales right on my first call, . Wow. And then gave them the project and they hired me up. They actually kept me up for a couple of years and I used to give them like 15 to 16 new projects every month. And they actually loved me too.


    But then in 2011 I was, called up by another, big corporate. And at that time, 9 0 6, I was working in that c. I was leading a team of about 100 employees for, and doing the quality assurance and training at that time. And at that time I had experience almost five years. Then six to 10 I'll go to another IT company for a service based organization.


    IT company, just like what I'm doing right now for my business. Yeah. And then from 10 to one, I used to work in a digital SaaS. So I was doing three jobs at that time, but in 2030 I thought is quite enough now. And then I fell after 80 years that, Okay, now my mentality with my bosses is actually conflicting.


    Yeah. And I had a few values which. I thought that should be in a business or in an entrepreneur. And that started using to conflict with the person I was working. Yeah. And at that, I felt, Now Hamid I think you understand, you should take a step ahead and start doing your on 


    [00:11:04] Chaz Wolfe: venture.


    Yeah, I love that. think that's even though it's different than my story, different than some of the people listening here today it generally though is the same story. It's, Man, I'm gonna put, I'm gonna put my effort into something. And you kept going and you going and going, and then you realize eventually, man, if I put this effort into my own thing this could be really incredible.


    You don't really know what that looks like. It didn't sound like you did at that time but who knew you. Less than 10 years later, you'd be, five, five platforms building out something in your mid thirties. It'd be pretty, pretty incredible. I wanna know, like you talked about from your childhood a little bit, from the perspective of not having certain things, was there this entrepreneurial like theme even though you were working, did you always maybe know that you wanted to do your own thing?


    Or was it something that like eventually you came to okay, I have to now go do my own thing. I can see this better on my. 


    [00:11:50] Hamid Mahmood: I evolved. Nobody taught me up how to go step by step. When I started off my entrepreneurship, it wasn't the company was called HTML Pro and it was just an HTML company.


    After three years, I got to know it's not what html, what people looking for. It's actually the. And then after a couple more years, I got to know, it's not actually the website that people look for. It's actually the marketing and it's actually the growth of the company . After five years, I understood that Hamed people are actually looking to win the business.


    That's right. And H cml. The website. The software is a byproduct. They're just tools. . Exactly. So then that's why I had, multiple companies. One is E eCom development, that does the eCommerce marketing as well. Sure, yeah. That means that we actually help people grow successfully if they don't know how to be successful online.


    And we know that when we help with. We end up getting the development work in that too. Yep. Yeah, exactly. Actually evolved and that's one of the reason I mentor now as well. All the 10 years, path, which I took and I learned with the time. I can tell people that they don't have to go through, all the hard path and they can take my 


    [00:13:00] Chaz Wolfe: suggestions.


    Yeah, exactly. I love that. All right, I want to know early on when you first made that mood to become an entrepreneur on your own, do your thing, that first couple of years, let's go back to that, those years, I want you to tell me about a good decision that you made inside the. That you can share here today that would be applicable.


    That listeners can take a note, take it away and apply it to their business. 


    [00:13:20] Hamid Mahmood: Absolutely. I'm actually writing my own book as well, and that's gonna be my sixth. Hey, yo, . And so just to let you know guys, that my agencies, they're in multi seven figure in dollars right now. Yep. So we have good revenues that's coming up.


    Right from the day one, since I had a corporate experience, the one thing which I did, which I still see, so I put a post onto the LinkedIn who is following the EUS model. Yeah. Which is entrepreneur operating system. And apart from one or two people, they didn't even know what the EUS model is.


    And if you don't know the US model, or if you don't know how to set up the HI priorities, if you don't know how to set up, the 360 degree of your organization, so that means you will, you'll always struggle. Yeah. And that means you'll look for another, doing another business that could give you better return.


    How about fixing your first business and making sure that you're adhering it? So the one thing which I did. Following the books, following how the big corporates are working, that includes process. So I actually wrote the processes with my own hands, writing everything that a person should do.


    Yeah. Assigned different roles. Yep. Making sure that there is a ceo, there is a, the Integr. And then there is different department leads who, who are reporting to integrator and seeing you as a visionary. And then the people who are reporting to each other, making sure that every person has a number or a KPI to, achieve.


    And then they have a reporting mechanism, and then they have a monthly report mechanism as well. Apart from doing. Delivering the projects and then making sure, Then there, there is a quality assurance department as well to make sure that everybody's working well. So right from the day one of wanting to have an organization, not just a, a project based, delivery based organization.


    [00:15:12] Chaz Wolfe: Yeah. I love that. I think that there's a lot of times and it's not the first time it's been mentioned here on the show, but what you said is that we've, we heard it, we see how it works in big corporations, but we just don't do it because it's work. Let's just be honest. Like you said, you had to write it out for yourself.


    Make sure that each, job description is in place. Make sure that the hierarchy is established. All these things seem like really basic. But it really gives you a mindset inside the organization that allow, even if you don't have those people in place yet, Would you agree with this, that you're writing this thing out as if you see the business in a certain way and then you're starting to fill these seats as it goes?


    Would you agree with that? 


    [00:15:49] Hamid Mahmood: Absolutely. So first of, I always say, people call me a pearl because every of my winter is called a pro. And I tell them, Hey, if you wanna be successful in your venture, be a pro in your business. Yeah. And if you're a pro in your business, means you're expert in your business, that means you can actually write down what are the good things, what are the bad things, and then once you have noted down everything, that's the time that you can actually sub assign your roles to others.


    Yep. So even if you're smaller like a small entrepreneur, still you should be doing the initial jobs your. So the first couple of years, do not call yourself a ceo, just call yourself some rule. Yeah. Who is making sure that the organization is in place and is writing a lot of documents? One of the ventures which I did, which is Econ Development nyc, we reached the first seven figure in a year and a half.


    Exactly. Wow. And the whole one year. I didn't waste any time. I was just writing the documents. Yep. And assigning to teams and training the teams. So the first couple of years are for the entrepreneurs to do as much work as possible to make it an organization. 


    [00:17:04] Chaz Wolfe: Yeah. Yeah. Cuz if you don't have that first year or two, three.


    Then really there's no foundation. And all the things that you're talking about, seven or even multiple sevens, eight, nine figures, that doesn't happen out of disorganization or the, not being built on something secure. Yeah, exactly. So it just never is gonna get there. Because as even if you had the ability to market and bring in new customers, , all those people would just fall through the gaps because you don't have the systems in place to be able to take care of them on the back end.


    So what would you say we're gonna flip the coin here. What would you say was a bad choice that you made as you're building up these first first couple of 


    businesses? 


    [00:17:42] Hamid Mahmood: I think not choosing the right rules. Pushing the right rules. Okay. Sometimes you work with people and you push them to do certain work.


    Yeah. Until I read a book and that's called Traction by Gino Wickman. And a grip on your business. So if that's for the audience as well. You must read that book. You must read that book. Traction. Get a Grip on Your Business. So until I read that book, that all always choose the right people. And if you think that a certain job is not being done correctly, check the person.


    And if you have a doubt, after making sure that their roles or the numbers are not, Or they have the attitude issues or the person is creating the negativity, then do not be afraid of, getting part and put the right person. So I would say that since I was a very small entrepreneur at that time.


    Yeah. And then I was, a bit. In a learning curve. So I made the wrong decisions by choosing the wrong people. 


    [00:18:41] Chaz Wolfe: Sure. Yeah. And you're a hundred percent right, if you don't know even going back to your good decision if you don't have the things in place, cuz obviously it's not like you just, all of a sudden everything's in place.


    You said it took you 18 months to really build the foundation. So through that process, there were times where you had people, in this case you're saying the wrong people before you had certain systems. And eventually at some point it was a mess and you were like, Ah, so you had to fix some systems and you had to fix some people.


    What would you say was the indicator for you or maybe someone listening today they're not at that million dollar mark yet. What's an indicator for them to know that maybe they got the wrong person on the bus or maybe that wrong person just in the wrong seat on the bus. 


    [00:19:23] Hamid Mahmood: Exactly. So again, if you get back to the book, it will tell you that all this assign a number.


    Every person. So let's say you have hired a project manager. Give him a number. Your customer quality reviews index should be 90%, or this should be 95%, right? The delivery SLA should be 95%, right? The feedback from a customers about your behavior should be 98%, right?


    So take out those numbers. And then see where the gap is if they are meeting that number. So that means you have the right person, and if those numbers are not being met, then you don't have to actually listen from X, Y, Z places. Okay, this person's not doing the right job. Hey, I think this person is wrong for this role.


    You don't have to put the ears on that. You should just focus on the numbers. And that's what I learned in the later stage of being an entrepreneur. Once you get the traction and traction you get in the weekly or the bi-weekly reporting meetings Yep. Where you sit and then you ask the leaders to give you report and that number will tell you, Okay, he's the right person.


    He's the wrong person. Yeah. 


    [00:20:36] Chaz Wolfe: Yeah. It seems so simple when you put it into, A sentence like that of just okay, now the leader basically reports the number to me and I make a decision. What would you say the first step, obviously going to the book, reading it, dissecting for the person listening right now outside of reading the book, what would you say is their first step?


    Do they need to look at their current team? Do they need to create those job descriptions first, and then look at their team. What would you say? Cuz maybe they've never heard of this before and they're like, Okay, this sounds good. I need to get some, I need to get a hold of my business, a hold of my people.


    What would you recommend their first step be? 


    [00:21:08] Hamid Mahmood: A friend from I company, he's got he's actually in about a million dollar company with, I'm almost 15 employees. Okay. And he booked me out for a. . He said, Hey, how I wanna meet you. I didn't until that, I didn't know about that.


    Okay. I went to meet him, had a coffee. He said, I'm facing one problem if you can help me. I said, Okay, go ahead. He said, Ahmed, whatever I tell my employees, they don't follow it. Huh. And due to that reason, I end up doing things myself. 


    Exactly. And this sentence I've heard. Hundreds of times now, it could be hundreds of times now.


    Oh yeah. The same thing as an entrepreneur will say that I will do this job myself because he's not able to do what I want. The key is you said that, Do you just say it or do you put it on a paper? Give it to. And keep a document in front of that person and then say, Hey, whatever you need help with, you'll see the document.


    And I'm expecting the work to be done exactly as per this document. And if you don't do that, your KPI will be marked. And if you consciously do that, you'll be fired. Yeah. . So the first step is write the document. Yes. . 


    [00:22:21] Chaz Wolfe: Yeah. I love how easy it really is, but systemize how you're making it.


    Isn't that moment like what? I knew you were gonna answer it like that, right? And so what I'm pressing on in the listener right now. And look, I've been there. You've been there, We've all been there. Where they're just, they're really fast. Trying to solve this problem, help with this client, put out this fire like just all over the place and they're barely getting anything done.


    And they're thinking, You want me to take time that I don't have and write a document, really? And my encouragement is yes, just like what Ahmed was just. It really comes down to communication because if you don't learn how to just write it out and then write it out in a form, that can be understood.


    Maybe there's a little bit of training, like you said. Basically you say, Hey what support do you need? Cuz if you can genuinely give this thing away this task or this division even then. It's gone forever. And that's the weight that most entrepreneurs don't realize. They're so stuck in the daily grind that they won't stop for the, the little pit to change out their tires or change the oil, which is write the document.


    They just keep going and going and going and going, saying, I'll just do it myself. They can't do it right. I can't find anybody good. They're too slow, too lazy, whatever. I'll just do it. And eventually with that ha it keeps 'em from growing, eventually leads to burnout. They eventually close the doors like you wanna add anything to this?


    [00:23:38] Hamid Mahmood: One more thing. Empowering without training is a curse. So a lot 


    [00:23:43] Chaz Wolfe: of people, here's the keys to the car. You don't know how to drive . 


    [00:23:45] Hamid Mahmood: Here we go, . Here we go. So saw a lot of entrepreneurs coming to me and they said, Hey, I tried to give him the job, but he feels so now I do it myself. I. Did you train him for it?


    Yeah. Train. No, I told him. Telling him is not training. The persons, You know what I did? I had a junior team for one of the winter, which I had, and after spending a month or two, I realized these guys are really junior and what I did, I said, Okay, you have eight hours of shift. You'll do just seven hours of shift.


    Doing, working one hour for the next two to three months. I will give you training every single. Yeah, I made about 32 modules explaining how the websites work, explaining how the softwares will work, explaining how the marketing works. Yeah. Explaining how the customer service works, explaining how every technical matter will work.


    I actually put it on paper and I started training them, and after every training I will give them a document and I'll ask them to complete that in house and I'll tomorrow before the next training, I'll ask them. One thing you asked me to add is always train your people. And just remember that when you train them, it's not a loss.


    And you know what, I was actually reading a comment yesterday from one of my employees and he said, Hey, Hamed. So I saw my customer website and he had these 15 problems on his. Yeah, what the fuck, are you? Are you seriously a pro When you were hire you just a data entry guide and now you're saying that the customer is having these 15 problems and this is not able to make sales.


    And I was actually glad at myself that glad I actually empowered them and actually trained them so I can see. 


    [00:25:30] Chaz Wolfe: Yeah, you're right. Most people if empowered and trained, actually supported, can do a whole lot more than they actually believe in themselves. A lot, a lot of times us as entrepreneurs believe in them more than they believe in themselves.


    But what a cool reward that you got to be able to see him develop in. Fast motion to be able to help clients in that way. And what a reward. Actually now we're talking a little selfish, right? Yeah we we raise people up. It helps our business. That's all fine.


    But like selfishly, doesn't it feel good when you know you've changed someone's life? Cuz for real, that guy that you're just talking about, whether he works for you forever or he finds another opportunity, , he's forever changed because of what you did for him. Absolutely. Yeah. It's tough to find, It's tough to find a fulfillment like that outside of what we're talking about.


    [00:26:19] Hamid Mahmood: So it's actually painful as well if they leave you. Oh yeah. And it happens. It happens. Oh, yeah. Yeah. So someone you train for years, they leave you. Yep. But again it's a legend business. The business mean risk. The business mean. You're saying good things, you're saying bad things. Your employees believe some employees will leave things for you.


    Why don't you see that, right? . So I always see the positive aspects and then what I get as a reward is I'm completely moved as a visionary. So these guys are all executing, these guys are all working with customer. Breathing invoices, getting the money and everything. So I'm just a visionary now and all of my training, then all of my hard work for one and a half, two years, which I did for one of my venture.


    I actually see that working now. Yeah. And if I'd actually get to, deal with a lot of businesses who after 20 years, entrepreneur is still taking sales, meaning entrepreneur is. Handling or micromanaging things. So if you don't change today, you'll never be changed. Yeah, 


    [00:27:22] Chaz Wolfe: that's so true.


    I receive that over and over again. I gotta keep that in front of my own face. Sometimes because we can all get in our own way like that. What process or maybe even discipline do you have around making decisions at your level now? 


    [00:27:35] Hamid Mahmood: I'm very organized guy, whatever.


    I receive, I actually have a list of priorities. Okay. Some things are very priorities, so I will always see them. Some things are later priorities, so I will check them during the day. Some things are of the, even less priorities. I'll see them in a month. Some things maybe I'll just see them when I'm taking a flight.


    Sure. When I don't, when I can't do anything. And I will just open that list. So the rule number one for entrepreneur and the leader is organize yourself. Because if you are not organizing, if you have started missing things, the whole team will compromise. Yeah, 


    [00:28:14] Chaz Wolfe: that's good. That's good. And so because of that you organize your decisions in the same way.


    If it's a decision that needs to be handled right now, you'll take care of it. If it needs to be later, then you just push it, not push it. Organizing as such? Is that what you're communicating here? Not 


    [00:28:28] Hamid Mahmood: only the dec descends, but every task. Every task. So for example one of my facilities, so we took a 5,000 square feet, a whole building in Lahore.


    I'm actually, I actually live in New York City in Manhattan, but one of my employee called up and he said that, Hey, Ham we actually need you here for a couple of weeks to complete this task. So I took a flight right away. I came here, completed this facility, big building. Put that on priority and put other tasks on lesser priority, right?


    Yeah. So yes, it's very important for an entrepreneur to make sure that what is a priority right now and what is now the priority right now, and then divide that list and just making sure that in order not. To compromise your stakeholders, just give them some expectation about yourself as well, right?


    Yeah. So if I receive a new request today, which I'm not able to take today, you don't have to get a pressure from that person. Tell them, Okay, I'll have a time in 30 days. Is that okay for you? And that's how you keep yourself organized. You should not keep everything to the next day, but just organize yourself into the weeks and months and.


    [00:29:32] Chaz Wolfe: That's right. That's right. Because most people will ask for whatever they can get. . Exactly. If you'll give it to 'em next day, they'll take it next 


    [00:29:38] Hamid Mahmood: day. They will take it next day. Otherwise, you have to, mold them accordingly as per your choice. Yeah. 


    [00:29:43] Chaz Wolfe: Yeah. And if it doesn't fit into the current mold, then possibly it's a high enough priority where you should consider otherwise Exactly.


    And it doesn't work. You don't do it. It doesn't work. Yeah, absolutely. Pretty straightforward. Okay. Hummed, I wanna go to the speed round. I want to come at you in a little different angle here. I wanna take your entire businesses, all your platforms, and I wanna dwindle 'em down into one trackable metric.


    If you could only pick one thing to track forever and ever, what would that one 


    [00:30:11] Hamid Mahmood: thing be? Can you explain that a little bit more? 


    [00:30:13] Chaz Wolfe: Yeah. There's lots of things that we track inside of our businesses, right? A lot of KPIs. Sales net profit customer satisfaction, you name it, right? We track all these things.


    If you could only pick one thing to track in your businesses, what would that one thing be? 


    [00:30:29] Hamid Mahmood: I'll just go with my compliance and QA guide reports. Okay. Yeah. I'll just work with that person and I will, I'll check the reports that he's making for my employees. About his evaluation for the teams. Okay. So in my organization couple of guys, they check from the revenue point of view, from scalability point of view, from even someone is messing around from checking the transactions, from checking the customer service.


    So I will, Track my QA department or my compliance department, and then I can be a little bit, less worried. Yeah. That's one thing. That's one thing. One more thing, if you wanna be, a little bit free up as an entrepreneur. So after spending, a couple of parters, hire and integrator for yourself, right?


    Yeah. And that integrator should actually be working. With your whole team. So in that, so if you have money to hire an integrator, then only track that 


    [00:31:37] Chaz Wolfe: integrator. Exactly. Yep. That's right. Now it's a double answer. It's what one thing and then in this case, if you have the one person, all you need to track is that one individual.


    Exactly. You're a hundred percent right. Quick question, this is more of a side note than anything cuz you have five platforms or five businesses. Do you have an integrator for each? Do you have an integrator altogether? How is that set up on your side, do you think, for each, for. Yeah, it'd be difficult cuz you'd basically be the entrepreneur inside of that one that you don't have the integrator for if you didn't.


    [00:32:04] Hamid Mahmood: I haven't seen someone who is, who can be exact replica of mine and I don't have one person who can actually grasp, five different platforms and how they work and how they should work. In my belief you should hire different integrators for different ventures who are expert at what.


    Yep. Love that. And it's the, 


    [00:32:23] Chaz Wolfe: yeah. Yeah. Now you've mentioned, my, my next question in the speed round is what book would you recommend? You've mentioned, EOS and Traction. Would you like to throw out any other books that you love as an entrepreneur, specifically for someone who's looking to scale?


    [00:32:33] Hamid Mahmood: Yeah. Yeah. So one is a Traction and the second one is the Seven Figure Agency Roadmap by Josh Nelson. 


    [00:32:40] Chaz Wolfe: Okay. What was your takeaway from that book? 


    [00:32:42] Hamid Mahmood: He will tell you about how to set up the , lead generation for your agency. Yeah. And how to be focused and how to go a niche space for your business.


    There you go. 


    [00:32:54] Chaz Wolfe: Yeah. And then of course you have a book coming out. When does your book release. 


    [00:32:57] Hamid Mahmood: So I've actually done writing for myself. And then there is a proof reader. Nice. Who is a proofread. I think it's gonna take a couple more months. Okay. And then I'm gonna be go going to the industry specialist to make sure that they understand well and they find the value.


    So I have a deadline of about two months, and then hopefully it's what it should. 


    [00:33:15] Chaz Wolfe: Perfect. I'm sure by that time this show will be up and running and we'll put your link to your book in the show notes so they can grab that. Absolutely. I got two more questions here for you. The operational one, we've already, tiptoed around this with the idea of an integrator and the os, but if you only had one hour each week to work in your business, how would you use that one?


    To successfully run it like you do now? I actually, 


    [00:33:38] Hamid Mahmood: To be honest I spend 36 more hours because I want to work. So actually I can . So let me give you a story. I'm sorry. It'll take one minute. Sure, please. I used to work with clients and I can handle 50 to 75 projects myself, single handedly as if I'm the account manager.


    Since I'm not account manager, I won't handle it now. One day I thought that, Hey, Hamed, you're handling so many projects, you're making them successful. Why not your own business? So I started, expanding my own businesses, having multiple ventures, and trust me, I spend one to two hours maximum for each business.


    And what I do is I work with integrators of each business. I spent 30 minutes in writing the instructions and directions and 30 minutes for taking their follow-ups, and that's pretty much. And the rest time is I can pay them salaries. 


    [00:34:30] Chaz Wolfe: That's it. So you build a team, you find an integrator to run the team.


    Yeah. Through the process of building the team, you're writing documents and job descriptions, SOPs, anything that needs to be documented, training, and the next directions and the next directions. And as long as you have those things there, all you really need to do is check in on those things as well as then give new direction, new vision.


    [00:34:51] Hamid Mahmood: Here we go. Just one hour. 


    [00:34:54] Chaz Wolfe: One hour's. That's all it is. I love it. . You'd be surprised some people are taken back by that question. Others are already implementing it like you, which is incredible. Last question here for you, if you lost it all, 


    [00:35:04] Hamid Mahmood: what would you do?


    I will probably um, pray and I'll uh, because. So work I do is my passion. Yeah. And then if I, if I lose it all, I think I'll not be much worried to be honest. I'll start doing community work. Yeah. Because that's a satisfaction you can get there. Totally. And I'll go to people, I'll, preach them good things about business, about how to live, about how to be successful in life and after.


    And that's what I'll do if I lose it all. . Yeah. I still do that. But of course being busy that curse the time, but yeah. 


    [00:35:39] Chaz Wolfe: We know you wouldn't be sitting down or sleeping on a plane. That's what we do know about you. . , you're right. Your feet would be moving hummed. How can the listener find you, whether they, you've listed a lot of businesses here who listening today can use your service.


    Maybe give us a quick plug of who the best clients are that, that might need your service. The entrepreneurs listening today, how would they need you? How can they find you? 


    [00:36:00] Hamid Mahmood: So number one, if you are an eCommerce business, and do not know how to be successful online. We can help you set up your website in 20 plus e-commerce platforms, or we can help set up your search in an optimization run, Google Ads, marketing funnels to make sure that you vi online, number one.


    Number two, if you have a small, medium business looking to have application or software development. We can help you out and we can actually transform all your physical processes into applications connected with each other through the APIs. Number three if you do not know everything or if you want to be a pro yourself, Then you can log onto the e eCom pro.com and start learning those skills.


    So with Software Pro is www.software pro.nyc for the e-com. Store owners, that's e eco development.us for for people who want to learn skills, that's www dot the Econ Pro. Do. 


    [00:37:07] Chaz Wolfe: Love it. Love it. You gave us all the right ways to connect and there's business owners out there. I actually love what you said there about taking all these processes that we just got done talking about all these written forms and you can turn it into an app for me, it sounds that sounds awesome. There we 


    [00:37:20] Hamid Mahmood: go. And if you wanna catch up with myself, so you, if you don't Google and don't find me, so I'm not the right person of course. So just Google, Hamed Mamu the pro, and you should be able to find my LinkedIn and Facebook and all the. I 


    [00:37:34] Chaz Wolfe: love it. We'll put 'em in the show notes as well so people can connect with you easily.


    We so appreciate you being here. We wish you nothing but success in all of your endeavors, Nothing but blessing in all of those in your family. Thank you for being here. Thank you. 


Host Chaz Wolfe brings on Hamid Mahmood, a 7+ figure king in the software development industry. Hamid is the CEO and Founder of HTML Pro, Ecom Development NYC, and Software Pro which are based out of New York City. For the last 10 years, Hamid has been setting up infrastructures for hundreds of agencies, ecom stores, and corporations which has led to increased revenue streams and stabilized operations. Each of Hamid’s companies are over 7 figures. In this episode, Chaz and Hamid discuss what it looks like to have the capacity to be a serial entrepreneur, how to face any situation you encounter, the importance of EOS, and how critical it is to have clear-cut processes. Tune in now and learn how you can launch your business past what you thought possible today!

Hamid Mahmood:

Facebook: https://www.facebook.com/hamid.mahmood.129

Instagram: https://www.instagram.com/hamidmahmoodofficial/?hl=en

LinkedIn: https://www.linkedin.com/in/hamid-mahmood-5b0a4321/

Website: https://www.softwarepro.nyc/
https://ecomdevelopment.us/
https://theecompro.com/

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